A new measure of sound evaluation

Sound is a major component of the customer experience (product use, pack, overall experience…), but yet often forgotten in consumer research.

Discover how to optimize your mix by integrating sound in a simple and agile test: a spontaneous and emotional evaluation to measure and understand the impact of sound on consumer perception.

A new measurement, based on spontaneous and emotional reactions, to understand the impact of sound on consumer perception:

  • Measure and discriminate different sounds to identify which ones delight (or irritate) consumers the most,
  • Evaluate the impact of the sounds, their perceptions and associated evocative territories (functional and emotional): description, evocations, induced image (positioning and characteristics), identification / encoding / link to the brand…
  • Identify the key drivers for a successful sound, in line with the desired positioning/mix
  • Predicting emotional activation via acoustic data modeling (expert or technical data)

 

Discover this approach through two case studies in the cosmetics and automobile industries:

  • Packaging sounds: evaluation of a dozen make‑up packs through their opening or closing sound
  • Car door sounds: evaluation of 8 vehicles and modeling to predict consumer reaction

 

Download the presentation here.
The replay of the webinar is here

Also read

To prepare its innovation plan, our client wanted to evaluate around fifteen new concepts. Using a hybrid methodology combining rational indicators and emotional measurement via the R3M Score®, the study made it possible to prioritise ideas, identify those that were essential to launch quickly and detect areas that needed further work.
The result: a clear, secure and predictive innovation plan for investing in the concepts that create the most value.